Incoming Call with Calling Card

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jatman
Posts: 2
Joined: Sun Aug 01, 2010 11:33 am

Incoming Call with Calling Card

Post by jatman » Sun Aug 01, 2010 11:43 am

I am having a problem with incoming calls from Canada.
When the person in Canada uses a calling card, the call shows up
as a "missed call" in the call logs, however it seems to be
immediately disconnected.
If the person in Canada calls direct - then there is no problem.
I have read about issues with calling cards to distance countries, but
was not expecting to have a issue with incoming calling cards from Canada.

The worst part is - I can adjust to outgoing issues, but incoming calls
are out of my control. Incoming calls should not have any issue, regardless of how
the call is originated.

User avatar
bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Incoming Call with Calling Card

Post by bw1 » Mon Aug 02, 2010 6:22 am

I would suggest you contact CS with details of the missed calls.

I have successfully received calls from someone using a calling card, but it was in this country.

ntoy

Re: Incoming Call with Calling Card

Post by ntoy » Mon Aug 02, 2010 7:58 am

Hello,

What happens if you disable anonymous call block?

jatman
Posts: 2
Joined: Sun Aug 01, 2010 11:33 am

Re: Incoming Call with Calling Card

Post by jatman » Mon Aug 02, 2010 12:54 pm

Thanks a Lot !!!

It works - after I disabled anonymous call block.
I guess it might have been enabled by default.

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