Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#61245 by jatman
Sun Aug 01, 2010 11:43 am
I am having a problem with incoming calls from Canada.
When the person in Canada uses a calling card, the call shows up
as a "missed call" in the call logs, however it seems to be
immediately disconnected.
If the person in Canada calls direct - then there is no problem.
I have read about issues with calling cards to distance countries, but
was not expecting to have a issue with incoming calling cards from Canada.

The worst part is - I can adjust to outgoing issues, but incoming calls
are out of my control. Incoming calls should not have any issue, regardless of how
the call is originated.
#61294 by bw1
Mon Aug 02, 2010 6:22 am
I would suggest you contact CS with details of the missed calls.

I have successfully received calls from someone using a calling card, but it was in this country.

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