Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#61058 by rcw
Fri Jul 30, 2010 9:08 am
I have a main line and a private second line. I have my private line on the Telo and the main line is on the Ooma handset.

Since I separated the lines the main line vmail lights up the Telo vmail indicator even though the private line is connected to the Telo. Can I change it so the vmail light lights up when I have vmail on the private line? Or alternatively I wouldn't mind the indicator flashing when there is vmail in either account.

Is there a way to do this?

#61060 by ntoy
Fri Jul 30, 2010 9:17 am

Currently, you account shows the telo(main) line as being private.
You can log into My Ooma to make the change:

-Share the main line
-Assign the 2nd number to the telo handset.

This would create 2 vmail accts.

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