Red Light

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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dlc612
Posts: 1
Joined: Tue Jul 20, 2010 4:09 am

Red Light

Post by dlc612 » Tue Jul 20, 2010 4:12 am

I have my ooma hooked into AT&T high speed. For the last week I get the ooma working for a few hours, then it loses connectivity and kicks me off the internet connection. As soon as I buy pass the ooma - my internet connection comes back online.

Any suggestions?

murphy
Posts: 7238
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Red Light

Post by murphy » Tue Jul 20, 2010 6:18 am

Connect a computer to the Home port of the Ooma box.
Connect to http://setup.ooma.com
Select the Network page.
Click the radio button for Use built in MAC address.
Click apply.
Turn off modem and ooma.
If the modem is also a phone line adapter it has a built in battery so instead of turning it off you have to push the reset button.
Turn on the modem and wait for sync with your ISP.
Turn on Ooma and wait until it is stable.
Turn on the rest of your equipment.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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