Calls get routed to voice mail during call conversation...

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archangel
Posts: 1
Joined: Sat May 22, 2010 12:42 pm

Calls get routed to voice mail during call conversation...

Post by archangel » Sat May 22, 2010 12:52 pm

RE: OOMA HUB

Hello-

Lately, i've been noticing during my call conversation (incoming or outgoing), the other party is suddenly being routed to voicemail. The time it happens during the call conversation is all over the place (ie. 2mins, 8mins, 12mins,... ).
Has anyone experience this??

Any ideas?


Thank you-

sfhub
Posts: 348
Joined: Fri Jan 22, 2010 6:22 am

Re: Calls get routed to voice mail during call conversation...

Post by sfhub » Sat May 22, 2010 5:22 pm

It might be related to the conference call drop problems people are having troubles with. Some people on a conf call mentioned the call dropped and the conf call participants started hearing Ooma voicemail prompts.

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Bobby B
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Location: Palo Alto, CA
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Re: Calls get routed to voice mail during call conversation...

Post by Bobby B » Mon May 24, 2010 4:22 pm

Yes, it's related to the same issues discussed in this thread:
viewtopic.php?f=4&t=7696

We aim to have a fix rolled out this week to resolve the disconnect problem.
Bobby B

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