Can't reach the 800 number

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Trojanjoe
Posts: 2
Joined: Sat Apr 24, 2010 5:57 am

Can't reach the 800 number

Post by Trojanjoe » Sat May 15, 2010 11:00 am

I am a new user to Ooma and in the process of porting my old Bellsouth number. My problem is in my work I use a Telxon date transfer terminal. The company I work for has a dedicated line for this purpose. I am unable to call this 800 number through Ooma. CS tried and they could not get through either. I tried the *99 prefix to no avail. Any suggestions.
Still a satisfied user.
Trojanjoe

sfhub
Posts: 348
Joined: Fri Jan 22, 2010 6:22 am

Re: Can't reach the 800 number

Post by sfhub » Sat May 15, 2010 12:22 pm

Ooma needs to check with their providers to see what is broken with the routing of your call.

Contact someone like ntoy or bobby b

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