Simul-ring keeps activating.

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
johnjsenn
Posts: 4
Joined: Mon Mar 15, 2010 9:11 am

Simul-ring keeps activating.

Post by johnjsenn » Fri May 14, 2010 2:27 pm

I posted something about this before. While I had my trial of Ooma Premier I set up the simul-ring option to ring my cell as well as the home. After the trial ended it kept doing it and I didn't have a way to turn it off. The support team originally fixed it so it wouldn't do it anymore, now all of a sudden its doing it again. Can someone turn it off again, and maybe delete the number so it doesn't happen anymore? The cell it calls into is my work cell and can be really disruptive when I am in the middle of a conference call. Thank you!

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Simul-ring keeps activating.

Post by lbmofo » Fri May 14, 2010 2:32 pm

I would ask ntoy to look into it again. viewtopic.php?f=8&t=6830&p=50482#p50497
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

ntoy

Re: Simul-ring keeps activating.

Post by ntoy » Fri May 14, 2010 3:16 pm

Hello,

Yes, a bug in our system. I took the liberty to disable it manually for you.

You may want to give it some time for the config files to updates

Post Reply