Cannot dial out

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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renee78
Posts: 2
Joined: Tue Jul 01, 2008 3:54 am

Cannot dial out

Post by renee78 » Thu Jul 03, 2008 12:27 pm

i have this problem, when i call out (outbound call) the person on the other end can't hear me but i can hear them, but when someone calls me the call is fine i can hear them and they can hear me. So how can this be improved? I mean calling out, the person on the other end hears static just like a cell phone.

BigTV

Re: Cannot dial out

Post by BigTV » Wed Jul 09, 2008 9:58 am

Hello renee78,

One thing you can try is configure QoS, (Quality of Service) this gives ooma voice packets priority on your network, please follow this link,

http://cp-ooma.talismaonline.com/articl ... 02&p=12040

you can also call our support line, 1.888.711.6662 for personal assistance.

Thank you

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