Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#55226 by OldMacGuy
Mon May 10, 2010 3:40 pm
I moved my Ooma Telo from FL to MI. I was able to set up Telo to get dial tone and make outgoing calls on both lines (one has area code from FL, the other MI). However, all incoming calls go to voice mail without ringing my phones.

Also, the voice mail "envelope" is glowing red and I am unable to change color to blue ( I have deleted all voicemails)

Thanks
#55228 by murphy
Mon May 10, 2010 3:47 pm
OldMacGuy wrote:I moved my Ooma Telo from FL to MI. I was able to set up Telo to get dial tone and make outgoing calls on both lines (one has area code from FL, the other MI). However, all incoming calls go to voice mail without ringing my phones.

Also, the voice mail "envelope" is glowing red and I am unable to change color to blue ( I have deleted all voicemails)

Thanks

Press and hold the envelope key until it turns blue.

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