Calling Google Voice Number from Ooma takes too many rings

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burnside
Posts: 37
Joined: Fri May 07, 2010 10:28 am

Calling Google Voice Number from Ooma takes too many rings

Post by burnside » Sun May 09, 2010 7:04 pm

Hi, Just got my Google Voice number yesterday and things are working pretty good. I have my GV calls forwarded only to my iPhone. When I call my GV number from another cell phone, GV forwards the call to my iPhone within 1-2 rings. The problem is when I use my Ooma line to call my GV number, I have to wait for about 7 rings to finally see my iPhone respond!

If I call my iPhone from my Ooma line using the iPhone's # and not my GV #, then it takes 1-2 rings for the iPhone to respond which is expected. So any ideas why it takes 7 rings to get a connection from Ooma to my iPhone using a GV #?

Oh, one more thing. I noticed that after the 6th ring the next ring seems kind of garbled. It's at that point when all of a sudden my iPhone starts to ring.

User avatar
bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Calling Google Voice Number from Ooma takes too many rings

Post by bw1 » Fri May 14, 2010 11:51 am

Perhaps its related to the routing through both Ooma (VoIP) and Google Voice (VoIP) and then to the cell network.

It would probably require an Ooma and/or GV engineer to trace the call through the logs to see if it's a problem on Ooma's end or on GV's end.

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