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ringing noise from base every 30 seconds

Posted: Sat May 01, 2010 6:43 pm
by harleyjess
my friends ooma just today started making noice from base unit about every 30 seconds--- dial tone still works--- but cant keep unit plugged in because of the noise--- further when we tried to get onto ooma support- the system wont take the password - it just keeps saying the user and password dont match----we have reset the base a couple of time by unplugging the power cord- still no luck

How do we get this all fixed- phone is useless as is-- --

Re: ringing noise from base every 30 seconds

Posted: Sun May 02, 2010 2:40 am
by murphy
Hub or Telo?
Integrated landline or not?

Re: ringing noise from base every 30 seconds

Posted: Sun May 02, 2010 7:34 am
by harleyjess
Telo--- no landline- directly connected to Internet

Re: ringing noise from base every 30 seconds

Posted: Sun May 02, 2010 8:15 am
by JCJC
This problem that a freind referred to is mine- i finally was able to register and log in-- --IT is my Telo that is producing the issue - thanks in advance for trying to help me

JC