No clue. I'm having the same problem. It doesn't happen when I call my cell (Tmobile) or Ooma, but it happens when I call local numbers (Moreno Valley, CA).PHXHoward wrote:Hi, I have a new Telo.
I tried twice to call my Aunt this morning in Los Angeles. Both times, the phone would ring about four times then I would get the Ooma dial tone again.
What could be causing this?
I don't want to have to switch back to a regular phone.
Please someone fix this!!!
You may have an additional problem if your username is also your actual phone number. Anyone trolling for numbers can see it in the postings of the forum. You might want to call support and have them change it to something that will not cause you grief.9096467933 wrote:Same problem?
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
My problem began when my number was ported last Friday the 16th. I can receive calls, but can`t call out. Ooma continues to tell me that they are investigating the problem!!!!????? The supervisor tells me that they ar sorry with no information as to how serious the problem is or when it will be resolved.
Is this problem I am having telling me that the system will be plagued with problems in the future---I have read that other people have had problems like this, but assumed that the problems were temporary.
How reliable is OOMA??????
David Walter 4-19-2010
Ooma has finally solved the problem. After 5 days, my phone finally works GREAT!!!!
DTMF wrote:It's probably a symptom of Ooma's termination partner for the call not accepting the codecs that Ooma's network is telling them it has available. If I'm right, it's usually an issue they'll have to work out on their network or with the partner or by using a different partner for those calls. The one exception would be if you have LOW bandwidth conditions on your Internet connection and you can improve that to broaden the selection of codecs that can be used for the call.
Formerly employed at another VoIP company.
My opinions are my own.