OOMA Premium & Voicemail

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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krawfo
Posts: 22
Joined: Tue Sep 15, 2009 2:00 am

OOMA Premium & Voicemail

Post by krawfo » Thu Apr 08, 2010 9:34 am

I previously had OOMA premium service. If I was on the phone and another call came in, it would automatically roll the new call into voicemail. I discontinued Premier and now the caller just receives a message saying that the line is busy and to call back later. Is that the way it's supposed to work?
Thanks.
Ken

ntoy

Re: OOMA Premium & Voicemail

Post by ntoy » Thu Apr 08, 2010 9:53 am

Hello Ken,

Currently a bug in our system. I manually made a change to your account.
Give it a little time to update & you can try testing again.

krawfo
Posts: 22
Joined: Tue Sep 15, 2009 2:00 am

Re: OOMA Premium & Voicemail

Post by krawfo » Thu Apr 08, 2010 12:14 pm

Thanks ntoy. I appreciate it.

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