My "envelope" light is on & I can't turn it off

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Candysse
Posts: 6
Joined: Mon Dec 21, 2009 4:10 pm

My "envelope" light is on & I can't turn it off

Post by Candysse » Sat Apr 03, 2010 11:56 am

Everything's going direct to voicemail. Tried pushing the button to shut off. Tried powering down and back up. Went into voicemail and cleared everything out. All to now avail.

Any suggestions?

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: My "envelope" light is on & I can't turn it off

Post by southsound » Sat Apr 03, 2010 12:03 pm

Instead of just pressing it, try holding it down for about 3 - 5 seconds. That should toggle the Do Not Disturb off.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

Candysse
Posts: 6
Joined: Mon Dec 21, 2009 4:10 pm

Re: My "envelope" light is on & I can't turn it off

Post by Candysse » Sat Apr 03, 2010 2:20 pm

Thank you! Sure enough, just took a little patience. :)

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