Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#50221 by Mineral
Thu Mar 11, 2010 5:50 pm
I have Ooma premier with one hub and one scout. I have associated the scout with the second number. While I can leave a voice message on the second number and play it back on the scout, the flashing arrow indicating a new voice message doesn't work when so configured. (The message plays back when I hit the arrow, but there is no indication in the form a flashing red arrow indicating a new message is waiting.)

The light is not burned out (or whatever these do) because when I configure the second line as "shared", the scout voice message waiting light works fine.

Can anyone shed some light on this topic? I would like the scout to be in a separate room and be able to check messages on the second line with it...without having to guess whether there is a new message waiting.

#50224 by murphy
Thu Mar 11, 2010 6:13 pm
Does only the phone connected to the scout ring when you call the second number?
Does the phone connected to the scout ring when you call the first number?

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