can't set up or use voice mail

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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problemo
Posts: 8
Joined: Thu Mar 11, 2010 1:17 pm

can't set up or use voice mail

Post by problemo » Thu Mar 11, 2010 1:34 pm

After I activated and installed the system, when I went to set up voicemail by pressing the play key after getting the ooma tone, it would start the setup process and then disconnect. This happened whether I used the hub to do it, or whether I called into the voicemail system to do it. It disconnects at a different point every time. Then, when I called my phone to see what was on the voicemail, the default voice starts to say I'm not there, then disconnects, so it can't take a message.

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