busy signal - every call out

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
tryan
Posts: 6
Joined: Sat Mar 06, 2010 4:51 am

busy signal - every call out

Post by tryan » Sat Mar 06, 2010 5:00 am

every thing fine for 5+ months - but now every call out results in a busy signal (including my cell phone which I know is not "busy").

I can receive calls fine.

Any ideas?

tryan
Posts: 6
Joined: Sat Mar 06, 2010 4:51 am

Re: busy signal - every call out

Post by tryan » Sat Mar 06, 2010 5:10 am

cycled power on the hub ... now the hub and scout pulse "red". Still get a dial tone. But no call out ability.

Did call myself and leave a message no problem.

tryan
Posts: 6
Joined: Sat Mar 06, 2010 4:51 am

Re: busy signal - every call out

Post by tryan » Tue Mar 23, 2010 5:16 am

Does ooma support monitor this forum?

I am guessing "no" ... been ~3 weeks without being ableto make outgoing calls.

Going back to Vonage is begining to look good.

User avatar
southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: busy signal - every call out

Post by southsound » Tue Mar 23, 2010 6:00 am

tryan wrote:Does ooma support monitor this forum?

I am guessing "no" ... been ~3 weeks without being ableto make outgoing calls.

Going back to Vonage is begining to look good.
You have been posting to a USER forum. Although an ooma moderator sometimes drops by, your best bet is to call ooma customer support at 888-711-6662.

If you would like some help from fellow users, please tell us about your configuration - do you have a landline integrated, do you have the Telo (black) or the hub (white), is it before or after your router, can you access the Internet with a computer connected to the home or home network port of the ooma? The answers to these questions will help us help you.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

Post Reply