Caller ID won't work during call waiting

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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DawnW
Posts: 102
Joined: Thu Dec 24, 2009 4:10 am
Location: Charlotte, NC

Caller ID won't work during call waiting

Post by DawnW » Wed Mar 03, 2010 8:58 am

I have noticed that when someone is beeping through while I am on the phone there is no way to see who is calling me, the ID doesn't work.

The Caller ID does work when a call is coming in and I am not on the line though.

Any way to fix this?

Thank you,

Dawn

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DTMF
Posts: 285
Joined: Sat Jan 23, 2010 5:55 pm

Re: Caller ID won't work during call waiting

Post by DTMF » Wed Mar 03, 2010 2:47 pm

It seems to be an issue on Ooma's end. There is a long discussion about it here. :)
Ooma customer since November 2009.
Formerly employed at another VoIP company.
My opinions are my own.

DawnW
Posts: 102
Joined: Thu Dec 24, 2009 4:10 am
Location: Charlotte, NC

Re: Caller ID won't work during call waiting

Post by DawnW » Fri Mar 12, 2010 4:14 am

Thanks.

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