Can't get GV to record voice mails from Ooma received calls

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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cboater
Posts: 1
Joined: Fri Feb 19, 2010 7:09 am

Can't get GV to record voice mails from Ooma received calls

Post by cboater » Fri Feb 19, 2010 8:02 am

I set the system to dual ring my Google Voice number and set the wait time for voice mail pickup on Ooma to 59 seconds. When voice mail initiates, it picks up on the Ooma system, not Google Voice. The reason I want Google Voice to be the default voice mail system is so that I can read the transcribed messages as well as listen to them. Any suggestions would be appreciated.

DHayesJr
Posts: 14
Joined: Thu Dec 10, 2009 6:01 am

Re: Can't get GV to record voice mails from Ooma received calls

Post by DHayesJr » Fri Feb 19, 2010 1:00 pm

On Multi-Ring, the phone rings but you have to respond with a "1" to answer the call. Since GV does not do this, it reverts back to Ooma Voice Mail after 59 Seconds. There are numerous postings on the forum regarding this "Press 1 to answer" issue and it appears that we are in a waiting game for Ooma to make the Press 1 to answer an option.

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