iPhone App problem

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
F4ith
Posts: 19
Joined: Tue Feb 09, 2010 2:20 pm

Re: iPhone App problem

Post by F4ith » Tue Feb 16, 2010 10:53 am

I am a bit confused with this App. Does this app allow us to call outside through our existing Ooma account? Or this is just like another skype app?

murphy
Posts: 7247
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: iPhone App problem

Post by murphy » Tue Feb 16, 2010 11:40 am

F4ith wrote:I am a bit confused with this App. Does this app allow us to call outside through our existing Ooma account? Or this is just like another skype app?
It was released by mistake. It won't be supported until mid March at the earliest.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

billcoff
Posts: 15
Joined: Wed Jan 20, 2010 1:32 pm

Re: iPhone App problem

Post by billcoff » Tue Feb 16, 2010 12:08 pm

The app has been removed from the app store.

whn
Posts: 383
Joined: Thu Jan 22, 2009 6:36 pm

Re: iPhone App problem

Post by whn » Wed Feb 17, 2010 3:54 pm

billcoff wrote:The app has been removed from the app store.

Yikes!

Did everyone get refunds ?

Perhaps it should have been rolled out for free and be used as a gateway to get OOMA telo's sold.

F4ith
Posts: 19
Joined: Tue Feb 09, 2010 2:20 pm

Re: iPhone App problem

Post by F4ith » Fri Feb 19, 2010 5:17 pm

Hmm the fact that everybody is suddenly so quiet make me wonder... Refund? Concession? Threat? lol...

Quicksprj
Posts: 200
Joined: Mon Jul 27, 2009 4:19 pm
Location: Near Colorado Springs

Re: iPhone App problem

Post by Quicksprj » Fri Feb 19, 2010 5:30 pm

Ooma moderator gave directions for refund but I think many are like me I would have bought the app in March when it was supported so I'll just keep it on my iPhone until they get it working. It's not a big deal for me to let ooma have my $10 a month or so early. I am confident they will get it working.

User avatar
fishmister
Posts: 95
Joined: Sun Mar 15, 2009 10:20 am
Location: North Metro Salt Lake City, UT

Re: iPhone App problem

Post by fishmister » Sun Feb 21, 2010 1:25 am

Did ooma pull the app from the iTunes store i can't find it.

murphy
Posts: 7247
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: iPhone App problem

Post by murphy » Sun Feb 21, 2010 3:25 am

fishmister wrote:Did ooma pull the app from the iTunes store i can't find it.
Yes, it was released by accident. The servers to support it won't be available until mid March at the earliest.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

wade
Posts: 2
Joined: Sun Feb 21, 2010 7:50 am

Re: iPhone App problem

Post by wade » Sun Feb 21, 2010 7:52 am

Does anyone know if this new app will be available without the premier package?
Thanks
Wade

F4ith
Posts: 19
Joined: Tue Feb 09, 2010 2:20 pm

Re: iPhone App problem

Post by F4ith » Tue Feb 23, 2010 3:19 pm

wade wrote:Does anyone know if this new app will be available without the premier package?
Thanks
Wade
Please don't give them any idea lol.... joking aside 'I have no idea'.

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