Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#46019 by TourGuide
Mon Feb 08, 2010 6:27 pm
We ported our number to Ooma last fall and have been using the service since without too much drama. I have heard from several people recently that our caller ID information displays as an odd number (the temporary one we got when I activated). So apparently our proper number (which we ported) is not displaying when I call out. We are premier subscribers too btw, if that makes a difference.

What is the fix for this?

:?:
Last edited by TourGuide on Tue Feb 09, 2010 3:30 am, edited 1 time in total.
#46027 by mcspazatron
Mon Feb 08, 2010 7:20 pm
This is a "me too" post. I've got premier service and recently ooma has been dialing out using the 2nd line number. If I manually select the 2nd line by pressing 2 on the hub and/or scout it will present the call from the correct primary number.

ie: the numbers are switched from what they were.

So is anyone else having this issue? and is there a way for us end users to control the primary number?

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