Problems with international faxes

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drkitty
Posts: 1
Joined: Thu Feb 04, 2010 3:02 pm

Problems with international faxes

Post by drkitty » Thu Feb 04, 2010 3:14 pm

My fax machine works fine on Ooma for domestic faxes, but not internationally. I am dialing *99 (per Ooma instructions from a fax), 011 (exit code), 380 (country code), then the number. The Ooma message I get says, "You have $10. You have 57 minutes. [One ring]Your call cannot be completed. Please try again. You have $10. Goodbye." What gives? Anyone have any ideas?

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