Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#44731 by rrgone
Sun Jan 31, 2010 2:35 pm
alphacompgeek wrote:It's a problem for me too. We've been on Ooma for a couple months now and have always found the voicemail player to be quirky. You click on a message, you see the 'Loading...' animation, but the message doesn't play. In the past, I could keep clicking over and over and it would eventually play, but today I have two voicemails and I can't get them to play at all. The VMs are forwarded to my email and that works fine, so I can work around it for now, but it would be nice if the web player would work more consistently.

I also get the error message when I try to download the messages from My Ooma: "We're sorry, there was a problem processing the page."

By the way, I'm on Windows 7 (x64) and have tried Firefox 3.5.7 and IE 8 both with the newest Flash Player.


x2 everything alphacompgeek says. It's been buggy for months. Completely inop for a couple days now. Help please!
#44790 by md81e1
Mon Feb 01, 2010 8:05 am
Same problem. Reloaded Flash Player, disabled security, tried different browsers, etc.
This is a wide spread problem. Comment from Ooma support?
#44799 by murphy
Mon Feb 01, 2010 8:42 am
md81e1 wrote:Same problem. Reloaded Flash Player, disabled security, tried different browsers, etc.
This is a wide spread problem. Comment from Ooma support?

This is a user to user forum. Ooma support is not involved. The forum moderators, who are Ooma employees, sometimes step in to solve problems.
#44827 by dpierce
Mon Feb 01, 2010 10:10 am
Same here. Not working now and was before. Can't play or download the file to play it. Forwarding the messages to email works though so if you don't have it setup that way you may want to. Support is a joke.
#44831 by asapReps
Mon Feb 01, 2010 10:20 am
Listening to VM at my.ooma.com is still a problem today Mon Feb 1. I had been able to listen to VM last week. Not today. When selecting a row in the list, it "tries" to do something (get a small loading indication), but nothing happens after that stops.

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