Does Ooma use Wireless companies to connect calls?

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realsol
Posts: 29
Joined: Tue Dec 02, 2008 10:32 pm

Does Ooma use Wireless companies to connect calls?

Post by realsol » Wed Jan 28, 2009 12:50 pm

I miss dialed a number today and got a Verizon Wireless recorded error message. I have been told by some people that it sounded like I was calling from a cell phone. This particular call was going from Redding,CA to Grand Rapids Michigan.

Does Ooma use Wireless companies to connect calls?

murphy
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Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Does Ooma use Wireless companies to connect calls?

Post by murphy » Wed Jan 28, 2009 2:55 pm

The number that you mis-dialed belongs to Verizon wireless but has not been issued to a customer. Thus you got a Verizon wireless error intercept.

realsol
Posts: 29
Joined: Tue Dec 02, 2008 10:32 pm

Re: Does Ooma use Wireless companies to connect calls?

Post by realsol » Thu Jan 29, 2009 10:37 am

What I actually did was not include a '1' in the number. I was testing to see if 10 digit dialing was working. That is when I got the recording. When I added the '1', that is when the call went through.

I thought the same as you, but not including a '1' would be a standard error recording when calling through Verizon. My Cell phone (no part of Ooma) uses Verizon. I get this recording when I forget to include a '1'. So when I didn't include a '1' on Ooma and got the same recording, so it looks to me that Ooma Does use cell services to place calls.

I am hoping not and would like to hear from someone at Ooma to confirm or deny this.

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Mojo
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Location: Palo Alto, California
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Re: Does Ooma use Wireless companies to connect calls?

Post by Mojo » Thu Jan 29, 2009 11:10 am

No, we don't use wireless companies to connect calls.

We should have 10 digit dialing available in 1-2 weeks. We'll likely send a note out to all ooma users beforehand.

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