When a call came in I picked up phone to answer the new system and I got a ooma dial tone, no person on other end.
So then I thought I better test the system using my cell phone to my home (hub) number (not a ooma number) to see if I get voice mail, rang to set number of rings, but went dead in 10 seconds with no setup voice mail greeting.
I called again from my cell and this time picked up after 2 rings, could hear my voice for about 2 seconds and went dead.
Does anyone out there have any thoughts on this?
Pick up the phone that is connected to the hub and then press the play button to begin voice mail setup.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
BTW, I don't see a page 21 in the QSG - https://www.ooma.com/sites/default/file ... e_revA.pdf
Did you connect the wall port to your phone jack through a DSL filter?
Do you have another phone connected to another wall jack and do calls to the landline ring the other phone? Can you answer the landline from another phone?
There is lots of information about integrated landlines on the forum: search.php?keywords=integrated+landline ... mit=Search
Many of us recommend keeping the landline and Ooma service separate.
The Ooma will answer and can hear a voice for about 2 seconds then it switches to the ooma dial tone.
If I do not answer it rings for the set amount of rings I setup in preferences, but does not go to voice mail that I setup at activation.
The only line that is coming into the house is a DSL/landline connection which I will change to just DSL and transfer my existing number to ooma when I get this to work, but don't want to do that yet and take a chance of losing my number.
I will take a look at the link you suggested.
Thank you for your help.
I'm not very familiar with DSL either, but I think you're right.feartheturtle wrote:I am not very familiar with DSL service/devices - but shouldn't there be a DSL filter on the line plugged into the wall port of the Hub? Better yet would be to remove the DSL signal from line 1 phone wiring if possible, and route it to the DSL modem directly.
You could also try a factory reset of the Hub.
I have talked with support and did some line speed checks, reset pushing on ooma tab while unplugging and plugging in and now waiting for an engineer contact with a ticket number.
Thank you all for your input.