dumb question re call waiting

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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dajudem
Posts: 9
Joined: Mon Sep 21, 2009 7:55 am

dumb question re call waiting

Post by dajudem » Mon Jan 04, 2010 9:31 am

Hi I have Ooma as my primary phone and no premier. I thought call waiting was part of the basic service. If so, I don't know how to use it. Could someone please enlighten me? I'm a bit slow. Thanks.

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: dumb question re call waiting

Post by southsound » Mon Jan 04, 2010 10:01 am

First off, welcome to ooma and to the forums.

Call waiting on the ooma is just like call waiting on a traditional landline. If you are on a call and another person tries to call you, you will hear a beep in your earpiece. If you press the "flash" key on some phones or the green key on the Telo handset, it will put the first call on hole and connect you to the second call. You can switch between the two by "flashing" or pressing the green key again.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: dumb question re call waiting

Post by murphy » Mon Jan 04, 2010 10:05 am

dajudem wrote:Hi I have Ooma as my primary phone and no premier. I thought call waiting was part of the basic service. If so, I don't know how to use it. Could someone please enlighten me? I'm a bit slow. Thanks.
From the Installation guide:

Call-waiting
Switch to a second incoming call by pressing the
Flash key on your telephone handset. The current
call will be automatically put on hold.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

dajudem
Posts: 9
Joined: Mon Sep 21, 2009 7:55 am

Re: dumb question re call waiting

Post by dajudem » Mon Jan 04, 2010 11:58 am

thanks everyone for the helpful advice. Now what if my phone doesn't have a flash button?

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: dumb question re call waiting

Post by southsound » Mon Jan 04, 2010 12:08 pm

Just quickly press and release the switchook (hangup button) if an older phone or the "new call" button on some newer phones. On my Uniden DECT 6.0 phones the flash button is also the Talk button.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

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