Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#39383 by Mike-o-Matic
Wed Dec 30, 2009 9:49 pm
I just ran a test and this problem seems to be resolved (for the first time? or again? I'm not sure).

Can some of y'all also test to see if the voicemail timestamps are right, finally? Would like some corroborating evidence... Thanks in advance.
#39439 by Mike-o-Matic
Thu Dec 31, 2009 8:16 am
Hmm... looks like the code that converts the date/time datum into "user friendly" text, for display purposes, seems to still have a bit of trouble. I have three VMs from yesterday (2) and today (1) in my inbox. Both show the correct local time still, but all of them say "today" next to them. Naturally, that's wrong for the VMs I got last night. Oopsie.

Personally, I don't need that particular nicety. I'd rather see all the listed timestamps displayed in "CCYY-MM-DD HH:MM am/pm" format. It's just more uniform that way, IMHO.
#48878 by Dr D
Sat Feb 27, 2010 6:22 pm

I also am getting the wrong time and date stamped on my voicemails. Yet the times and dates on my call logs are correct. I emailed support and have not gotten a response - which unfortunately seems to be their SOP (just ignore it).

Here's my theory...if you call customer service, the operators clearly have a Filipino/Filipina accent. Located in the Pacific, the Phillipines are many hours ahead of my Mountain time zone (Colorado). So when I get a voicemail today, it is actually "yesterday" from the Phillipines perspective. I bet all voicemails are synched to the time of the customer service call center. I agree with others that this is very annoying. Otherwise, after 3 weeks of Ooma I am completely satisfied.

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