"password" required on outbound calls to cell phones

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sclement14303
Posts: 1
Joined: Sun Nov 29, 2009 3:28 pm

"password" required on outbound calls to cell phones

Post by sclement14303 » Sun Nov 29, 2009 3:44 pm

With an Ooma Hub and Scout connected at home, when I make outbound calls from home to cell phones (on AT&T cell network), I hear the message "Please enter your password." (seems like the phone call is trying to connect to a user's voice mail account.) The calls do not connect without the password. What is happening, and how do I remedy?

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: "password" required on outbound calls to cell phones

Post by Groundhound » Sun Nov 29, 2009 3:45 pm

Disable the Ooma connection tone in my.ooma.

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