Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#35056 by hpepper
Sat Nov 28, 2009 6:59 pm
It sometimes happens in as little as 4 days and sometimes can take up to 4 or 5 weeks. It can depend a lot on the originating carriers that own and control the databases.

It wouldn't hurt to call Ooma customer service to make sure they have the right info.

#35062 by scoutconnor
Sat Nov 28, 2009 8:00 pm
Unfortunately, sometimes it can take over a year. My Caller ID has showed either "VONAGE" or "OOMA INC" since I signed up for Ooma, now that would not be a big issue except I signed up in November of 2008...
Phone calls to overseas Customer Support as well as PM's to both Bobby and Dennis have produced no results (although in Ooma's defense, I did get a reply from either Bobby or Dennis at one point...)

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