People I call say they can't always hear me.

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
User avatar
Magus
Posts: 142
Joined: Thu Apr 02, 2009 5:00 pm
Location: California

Re: People I call say they can't always hear me.

Post by Magus » Tue Dec 01, 2009 10:07 pm

Goose92833 wrote:I ran the test from a wirelessly connected laptop. The configuration of the system is Cable Modem to Ooma to Router. I have the QoS set on the Ooma to 1350 I think.

I haven't really used my Ooma phone to call but one person. Since the call breaks up, I didn't want to use it to call anyone else until I resolved the issues.

Would it be beneficial to run the test connected directly to the cable modem?
Goose, until you sort out the wiring or service quality, you might want to set the QOS to 0. Ooma can take care of itself for the BW it needs upstream.
Blue Lover

Goose92833
Posts: 7
Joined: Thu Nov 19, 2009 1:36 pm

Re: People I call say they can't always hear me.

Post by Goose92833 » Mon Dec 07, 2009 2:02 pm

Thanks Magus. That seems to work better!

Post Reply