I have the printer hooked up to the Ooma Hub.
At the end of it, it says Communication error, failed.
However the recipient receives the fax.
It is giving us false results.
I have high bandwidth codec enabled.
I've tried faxing with and without *99.
I will tell you that I have only needed to send a fax once since I ported to ooma. And I was not successful. However, I was trying to fax to an international (Canada) number. I suspect the problem was not on my side of the equation. YMMV
So as you can tell I am not an expert on faxing. I just wanted to share with you. Try a search of these forums for fax.
I suspect others more literate on the subject may chime in here as well.
A little more diagnostics shows it might be on my parents end, that i tested it with in the beginning.
I tried alot of the internet faxing services to receive fax and all went through without error.
Regardless of if I used *99 or not.
Also I found a great tool that HP provides.
http://h10025.www1.hp.com/ewfrf/wc/docu ... =4965&dlc=
Basically you fax their number, and if it was sucessfully received they do a return fax to you. Can't get anymore simplier than that. All the internet fax services and the HP line I was able to send without error.
But it is still wierd that I don't get that error on my landline but on Ooma to my parents.
There have been voluminous postings on these forums regarding faxing. My apologies if my search suggestion didn't produce any results. As I said before, someone with more experience with this issue will likely respond. People here tend to be very informative and helpful.
At first, I can only send fax (with Ooma *99 and Epson 610 with V.34 off), although who received it said there was error message just like hteinlin's experience, and it did take a while to go through. Yet I was unable to receive fax completely. I thought I made a bad purchase.
But I searched the Ooma forum and found someone said you have to set auto answer on 3 rings (the default is 4 rings) and it will work. (viewtopic.php?8=5&t=3881)
It's true! After I changed the auto answer rings to 3, EPSON 610 received the fax perfectly.
Set at 3 rings is not a problem for me, since I will only turn on auto receive when someone is going to fax to me.
Hope it helps.
Search terms on this message board must be 4 characters or longer. Try a search for "faxing" or "fax machine."hteinlin wrote:I tried searching the word fax and nothing shows up.
Formerly employed at another VoIP company.
My opinions are my own.