Volume of voice mail messages

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
mjsvoice
Posts: 4
Joined: Mon Nov 02, 2009 2:32 am

Volume of voice mail messages

Post by mjsvoice » Tue Nov 03, 2009 6:17 pm

I just purchased a Telo this weekend. I've been testing it out the past few days. When I play back a voice mail message I have to crank up the volume on the Telo to maximum to hear the voice mail message. The volume level that the message is recorded at is so low it's very difficult to hear it, even when I crank up the volume on my Telo device to the max.

I've tried leaving test messages with different phones but all messages left are recorded at a very low volume.

Anyone else experience this? Anyway to adjust the recorded volume level?

Mike

Lee
Posts: 109
Joined: Sun Oct 04, 2009 4:02 pm

Re: Volume of voice mail messages

Post by Lee » Wed Nov 04, 2009 5:56 am

I have the same problem.

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Volume of voice mail messages

Post by WayneDsr » Wed Nov 04, 2009 5:59 am

That's been a big issue for me as well. Just a few more notches would be better.
As a work-around if you tap the > forward key fast while listening you can bring the volume up some. You have to hit it just right and if it pauses the voicemail, tap again.

Wayne

devika
Posts: 18
Joined: Fri Oct 09, 2009 3:53 pm
Location: Nu Joise'

Re: Volume of voice mail messages

Post by devika » Thu Nov 05, 2009 5:38 am

I though I was the only one after reading thru lots of posts. Now I know that my ears are still OK :D

The volume on Telo must be going back to '0', after listening to messages. The next time I retrieve messages I have to touch the volume button twice to make it somewhat audible. If I touch it the third time then it seems that the unit mutes itself. Hopefully Ooma will come up with some way to increase the volume within the Telo GUI or at the headend.

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Tony
Ooma Moderator
Posts: 254
Joined: Wed Aug 06, 2008 9:20 am

Re: Volume of voice mail messages

Post by Tony » Thu Nov 05, 2009 6:15 pm

We are definitely aware of this issue. Please be patient, we are working on a fix but it will not be available for a few months. The fix is a little bit more complex than cranking up a parameter value :D

twokittymom1
Posts: 1
Joined: Fri Jul 30, 2010 9:22 am

Re: Volume of voice mail messages

Post by twokittymom1 » Fri Jul 30, 2010 10:01 am

On November 5, 2009 a Ooma moderator indicates they are aware of this issue and a fix is on it's way. Has a fix been distributed as of today, July 30, 2010?

Re: Volume of voice mail messages
by Tony » Thu Nov 05, 2009 9:15 pm

We are definitely aware of this issue. Please be patient, we are working on a fix but it will not be available for a few months. The fix is a little bit more complex than cranking up a parameter value

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Tony
Ooma Moderator
Posts: 254
Joined: Wed Aug 06, 2008 9:20 am

Re: Volume of voice mail messages

Post by Tony » Fri Jul 30, 2010 10:16 am

HI twokittymom1,

We pushed a fix since around March 2010. Do you still feel that the speaker's max volume is still too low?

------

Other subscribers,

What is your opinion on the speaker's max volume?

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Volume of voice mail messages

Post by murphy » Fri Jul 30, 2010 10:18 am

The maximum volume is fine for me. Any louder and the speaker cone would start rattling.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

hpepper
Posts: 752
Joined: Mon Apr 27, 2009 10:29 am
Location: Columbus, Ohio

Re: Volume of voice mail messages

Post by hpepper » Fri Jul 30, 2010 10:54 am

I actually keep the volume one notch (and sometimes even two notches) from the max. It works great here.

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Volume of voice mail messages

Post by bw1 » Fri Jul 30, 2010 6:32 pm

Max volume is fine for me now. I remember the difficulties in the past.

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