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why I cannot make an international call?

Posted: Wed Oct 28, 2009 6:48 am
by fengyuwuzu
I tried to call china today, by dialing 011 86 10 6666xxxx (86 is china code, 10 is area code for Beijing).

But the phone call was not connected through. The person in china could hear the phone ring, and I could hear waiting tone, but never got connected.
My friend in china said when he picked up the phone, there is no any sound.

what could be the reason?

Re: why I cannot make an international call?

Posted: Tue Nov 03, 2009 6:27 pm
by Tony
If you are still experiencing this issue please contact or send an email to our customer support and we will look into it.