Voicemail (broadband answering machine)

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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buddhaha
Posts: 1
Joined: Mon Dec 15, 2008 5:00 pm

Voicemail (broadband answering machine)

Post by buddhaha » Mon Dec 15, 2008 5:02 pm

I just set my system up today. When trying to set up the voicemail it is asking for a PIN number....like I should know my PIN number. I have never set up a PIN number. What do I do?

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Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Voicemail (broadband answering machine)

Post by Bobby B » Mon Dec 15, 2008 6:47 pm

Hi buddhaha,

The voicemail box creation process failed for a few customers who activated today -- we're working on fixing the issue as soon as possible.

Thanks,
Bobby
Bobby B

aouellette
Posts: 1
Joined: Thu Dec 18, 2008 5:39 pm

Re: Voicemail (broadband answering machine)

Post by aouellette » Thu Dec 18, 2008 5:40 pm

I'm having the same problem, any suggestions?

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Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
Contact:

Re: Voicemail (broadband answering machine)

Post by Bobby B » Thu Dec 18, 2008 5:53 pm

Hi aouellette,

We're still working on resolving these voicemail creation problems. Right now we're fixing these voicemail creations in periodic batches, so it hopefully should be available soon.

Thanks,
Bobby
Bobby B

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