Ooma customer service number has been disconnected

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
Stackowax
Posts: 24
Joined: Sun Sep 13, 2009 7:22 pm

Ooma customer service number has been disconnected

Post by Stackowax » Thu Sep 24, 2009 11:39 am

What is up? I've tried calling the customer service/support line and have repeatedly received the message that the number is no longer in service. This doesn't build confidence for someone who is just starting out using Ooma.

hpepper
Posts: 752
Joined: Mon Apr 27, 2009 10:29 am
Location: Columbus, Ohio

Re: Ooma customer service number has been disconnected

Post by hpepper » Thu Sep 24, 2009 11:46 am

Stackowax,
What number are you dialing? I just tried it and it is working fine. I dialed:
888-711-6662

... and welcome to Ooma and the Forums.

Angel11
Posts: 1
Joined: Thu Sep 24, 2009 11:45 am

Re: Ooma customer service number has been disconnected

Post by Angel11 » Thu Sep 24, 2009 11:48 am

samething here, I also tried calling with my cellphone and have the same answer.

not good at all.

hpepper
Posts: 752
Joined: Mon Apr 27, 2009 10:29 am
Location: Columbus, Ohio

Re: Ooma customer service number has been disconnected

Post by hpepper » Thu Sep 24, 2009 11:53 am

What part of the country and area code are you all dialing from? I get through every time I try.

Stackowax
Posts: 24
Joined: Sun Sep 13, 2009 7:22 pm

Re: Ooma customer service number has been disconnected

Post by Stackowax » Thu Sep 24, 2009 8:29 pm

hpepper wrote:Stackowax,
What number are you dialing? I just tried it and it is working fine. I dialed:
888-711-6662

... and welcome to Ooma and the Forums.
I'm dialing that number (1-888-711-6662.)

I also sent Ooma an email asking them to call me and have heard nothing.

I'm calling from Pittsburgh, PA

See this thread as well: http://forums.ooma.com/viewtopic.php?f=9&t=3028

just4fn
Posts: 679
Joined: Fri Mar 06, 2009 9:46 pm
Location: The State of Washington

Re: Ooma customer service number has been disconnected

Post by just4fn » Sun Sep 27, 2009 7:25 pm

I just called 888-711-6662. I got through but it was outside of business hours.
Ooma Telo, Hub.
1958 was a very good year!
No cell phone , no land line- just Ooma
all my eggs in one Ooma basket
I lied- my wife has a cell, but not me!! I like my privacy and not being attached to a phone.

Post Reply