Voice Mail Cutting Out

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Gators
Posts: 16
Joined: Mon Feb 16, 2009 6:06 am

Voice Mail Cutting Out

Post by Gators » Fri Aug 21, 2009 3:00 pm

For the first time today I had two voicemails that ended in midcall. Has anyone else had this problem? If so what is the solution?

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Voice Mail Cutting Out

Post by bw1 » Mon Aug 24, 2009 5:08 am

How long were the voicemails? The limit is 5 minutes.

See here: http://forums.ooma.com/viewtopic.php?f=5&t=1090

Gators
Posts: 16
Joined: Mon Feb 16, 2009 6:06 am

Re: Voice Mail Cutting Out

Post by Gators » Mon Aug 24, 2009 10:14 am

One was 30 sec and the other under a minute

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Voice Mail Cutting Out

Post by murphy » Mon Aug 24, 2009 10:37 am

If the person leaving the message pauses for more than 5 seconds, the recording is terminated at that point.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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