Notification when Telo is offline

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ttravlos
Posts: 4
Joined: Mon Feb 09, 2015 1:55 pm

Notification when Telo is offline

Post by ttravlos » Mon Jul 22, 2019 9:24 am

I see that this has been discussed before, but don't see that Ooma has addressed the issue.

I'd like to get an alert when our Telo goes offline, which seems to be happening more often lately. The only way I find out that a reboot is necessary is when calls are forwarded to my mobile.

Anybody have a solution for this?

Anybody have a sense for how often their telo goes offline unnoticed?

Tom
Ooma Moderator
Posts: 4341
Joined: Sat Sep 05, 2009 8:07 am

Re: Notification when Telo is offline

Post by Tom » Mon Jul 22, 2019 2:15 pm

sign up for smart security

ttravlos
Posts: 4
Joined: Mon Feb 09, 2015 1:55 pm

Re: Notification when Telo is offline

Post by ttravlos » Tue Jul 23, 2019 5:23 pm

Care to elaborate? I don't see anything in the description of "smart security" that indicates an alert if the telo is offline.

Anyway, I already have a security system.

Seems like a pretty reasonable thing to ask - I'm pretty sure the ooma infrastructure keeps track of when telos aren't reachable, how else would it know to forward...

ttravlos
Posts: 4
Joined: Mon Feb 09, 2015 1:55 pm

Re: Notification when Telo is offline

Post by ttravlos » Mon Aug 05, 2019 10:30 am

No elaboration? Not very helpful then.

Cheers

energyx
Posts: 8
Joined: Fri Aug 02, 2019 10:36 am

Re: Notification when Telo is offline

Post by energyx » Wed Aug 07, 2019 7:25 am

Not sure why there are so many short answers on these forums. If you download the Ooma Home Security app and log in with your account info, it will notify you if the Telo loses connection. You don't need any sensors or to pay for any service as this is just a normal feature of the app. https://my.ooma.com/products/hm_mobile_app

ttravlos
Posts: 4
Joined: Mon Feb 09, 2015 1:55 pm

Re: Notification when Telo is offline

Post by ttravlos » Sat Aug 10, 2019 4:26 pm

Nice! Finally a post that actually helps!

Appreciate it!

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