Incoming Calls During Power/Internet Outage

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Posts: 213
Joined: Wed Aug 12, 2009 9:55 am

Incoming Calls During Power/Internet Outage

Post by MikeekiM » Sun Aug 16, 2009 10:07 am

How are incoming calls handled during power/internet outages?

Does ooma route them directly to voicemail? If you have the multi-ring enabled to another phone (cell phone or other landline), will that other phone ring?
Customer Since: August 2009
Ooma Hardware: Ooma Telo (Original Legacy Hub/Scout Customer)
Ooma Service: Premier Lifetime (Since October 2009)

Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Incoming Calls During Power/Internet Outage

Post by WayneDsr » Sun Aug 16, 2009 10:33 am

Although I have noticed some were having issues with multi-ring when the hub was offline, I am not. (there is a glitch that effects some customers) With my hub powered down my multi-ring works fine.
However if your multi-ring isn't working for you during power down, callers will be sent to voicemail. So you're covered no matter what happens.


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