Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#16099 by MikeekiM
Sun Aug 16, 2009 10:07 am
How are incoming calls handled during power/internet outages?

Does ooma route them directly to voicemail? If you have the multi-ring enabled to another phone (cell phone or other landline), will that other phone ring?
#16101 by WayneDsr
Sun Aug 16, 2009 10:33 am
Although I have noticed some were having issues with multi-ring when the hub was offline, I am not. (there is a glitch that effects some customers) With my hub powered down my multi-ring works fine.
However if your multi-ring isn't working for you during power down, callers will be sent to voicemail. So you're covered no matter what happens.

Wayne

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