No incoming calls from verizon

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
User avatar
firemandude
Posts: 56
Joined: Thu Aug 29, 2013 8:05 am
Location: New Jersey

No incoming calls from verizon

Post by firemandude » Thu May 30, 2019 3:04 pm

I can not receive any incoming calls from verizon landline or wireless customers. They report getting a fast busy signal. Rebooted Telo and same issue. Calls from other are fine and connect as normal.

murphy
Posts: 7249
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: No incoming calls from verizon

Post by murphy » Thu May 30, 2019 3:13 pm

Did you port your number from Verizon? If you did, Verizon marked your number as out of service instead of deleting it. Ask a current Verizon customer to report to Verizon that they can't reach a known working number.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

User avatar
firemandude
Posts: 56
Joined: Thu Aug 29, 2013 8:05 am
Location: New Jersey

Re: No incoming calls from verizon

Post by firemandude » Thu May 30, 2019 3:47 pm

I have been an Ooma customer for almost 4 years now. My number was ported a long long time ago and has worked fine until yesterday.

Post Reply