Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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Post by susie0711 » Fri Dec 22, 2017 5:13 am

What is the roboot procedure for Ooma telo? I searched and found references to it but not the actual procedure.

My Ooma is blue but there is no dial tone when I pick up the phone. This just happened, it was working fine last week. I was going to start with a reboot.

Thank you.

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Re: Reboot

Post by Tom » Fri Dec 22, 2017 7:51 am

unplug the power, wait 5 sec, plug it back in

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Re: Reboot

Post by HarryKerry » Tue Jan 16, 2018 12:39 am

Yes, for just about 95% of devices (including internet modems and even routers--even if the router has a soft reboot button--not the full RESET button), disconnecting it and reconnecting it is often easier than moving stuff around and finding the proper button, IF an older router even has such a reboot button. With the exception of some DVR's and PC's, power interruption is sometimes not only the easiest, but the ONLY way to reboot something.

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Re: Reboot

Post by RockFox » Wed Aug 14, 2019 1:27 am

My OOMA is tucked is located behind my desk and is it is very difficult to access, so the power off/on method of rebooting is NOT preferred. I would very much like to be able to do a soft reboot option, perhaps via the interface.

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Re: Reboot

Post by murphy » Wed Aug 14, 2019 1:53 am

It's in the Internal web server under tools.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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