Still getting charged for local landline calls?

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
GarretV
Posts: 5
Joined: Mon Feb 16, 2009 6:55 pm

Still getting charged for local landline calls?

Post by GarretV » Sat Jul 18, 2009 9:48 am

I kept my landline with ATT because of the lower DSL rate. My Oooma seems to be setup properly. I have a blue light and I hear the Ooma tone when calling out. I don't have any other phones connected to the landline. My ATT bill still shows 50+ local calls being made every month. I don't have a fax or dialup either (that's what ATT customer service asked).

Any ideas? Is there something about the Ooma setup I missed?

Thanks,
Garret

User avatar
scottlindner
Posts: 1003
Joined: Sun May 17, 2009 4:47 am
Location: Colorado Springs, CO

Re: Still getting charged for local landline calls?

Post by scottlindner » Sat Jul 18, 2009 9:51 am

It sounds like you integrated your landline with Ooma. If you disconnect the line from the Ooma Hub does the light turn Red? If so, you integrated the two.

Ooma will let local calls go out on the landline, and long distance over Ooma if you integrate a landline. If you want all calls to go out over Ooma so you can unplug the landline you'll need to contact Ooma support to have them change that for you.

Cheers,
Scott

Post Reply