Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#13214 by sunrisepostal
Thu Jul 16, 2009 6:58 am
is this is me or anyone else have this problem.

I never have problem sending fax since i have ooma about six months but last 3 days i can send any fax its give me error on every fax i send

i am using *99 then 10 digit fax number and it was working without any problem but not working now.

nothing change same fax machine same DSL i am using for last 5 years.

i test my voip and its give me green on all test.

i don't know its ooma change any setting on fax or what.
#13242 by scoutconnor
Thu Jul 16, 2009 11:54 am
sunrisepostal wrote:is this is me or anyone else have this problem.

I never have problem sending fax since i have ooma about six months but last 3 days i can send any fax its give me error on every fax i send

i am using *99 then 10 digit fax number and it was working without any problem but not working now.

nothing change same fax machine same DSL i am using for last 5 years.

i test my voip and its give me green on all test.

i don't know its ooma change any setting on fax or what.


Just be sure to decrease the bit rate of the fax and dial *99 before the phone number so the ooma device increases the QoS settings to ensure the fax goes smoothly.

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