Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#12767 by ahteneyck
Wed Jul 08, 2009 11:13 am
I am having difficulty with making outgoing calls. This doesn't always happen, but it is happening more often than I would like. I dial the phone for one number and it calls someone completely different. I look on the phone to make sure I have dialed correctly and the phone says I have, but I obviously have the wrong number; when I look online at the Ooma call log, it lists a different number, usually one or two numbers off. This happens when I call both in state and out of state. Can anyone help? It is very irritating and frustrating.
#12803 by niknak
Wed Jul 08, 2009 9:22 pm
Maybe some of the buttons on your phone are not working correctly...DTMF sends 2 tones per digit dialed, it's possible one or more of your buttons are defective. That is why the problem happens intermittently.
Try swapping phones and dialing the problematic numbers

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