Playing newest message first

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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migstradamus
Posts: 5
Joined: Tue Jun 02, 2009 2:03 am

Playing newest message first

Post by migstradamus » Mon Jun 29, 2009 4:38 pm

Is there no way to set the voicemail to play the newest message first instead of the oldest? This is a pretty standard feature in voicemail. If a few messages accumulate (and who doesn't rely as much on caller ID as voicemail these days) it's obnoxious to then, for example, be notified by email while out that there's a new message from an important number and then have to listen to every stored message before getting to the new one. Is there a way to set this, or a command to jump to the newest? I listened to all the config options and heard nothing similar. Thanks.

Saludos, Mig

murphy
Posts: 7207
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Playing newest message first

Post by murphy » Mon Jun 29, 2009 5:00 pm

Configure voice mail to send you a copy of the message attached to the notification email.

Log in to the Lounge and you can play them in any order that you wish or even delete them without listening.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

migstradamus
Posts: 5
Joined: Tue Jun 02, 2009 2:03 am

Re: Playing newest message first

Post by migstradamus » Mon Jun 29, 2009 5:32 pm

Wait, the website actually works for some people? Must be nice. I can get to the main page, but most of the time clicking on anything else produces a completely blank page. For example, just now,

https://www.ooma.com/lounge/Preferences ... Master.php

gives me a blank page. As do most of the other pages. Stellar. But hey, the forums work...

I nearly always get my Ooma voicemail email notifications on my mobile, a G1 running Android. I'll try it now, or will as soon as the Lounge website is working again, but I doubt I'll be able to play either email attachments or the website audio streams. Not that I want to be downloading attachments unless there's no other method. Will give it a shot.

Even Tmobile voicemail has the option to switch to 'play newest first' so it can't be too hard...

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scottlindner
Posts: 1003
Joined: Sun May 17, 2009 4:47 am
Location: Colorado Springs, CO

Re: Playing newest message first

Post by scottlindner » Mon Jun 29, 2009 5:35 pm

migstradamus wrote:Wait, the website actually works for some people? Must be nice. I can get to the main page, but most of the time clicking on anything else produces a completely blank page. For example, just now,

https://www.ooma.com/lounge/Preferences ... Master.php

gives me a blank page. As do most of the other pages. Stellar. But hey, the forums work...

I nearly always get my Ooma voicemail email notifications on my mobile, a G1 running Android. I'll try it now, or will as soon as the Lounge website is working again, but I doubt I'll be able to play either email attachments or the website audio streams. Not that I want to be downloading attachments unless there's no other method. Will give it a shot.

Even Tmobile voicemail has the option to switch to 'play newest first' so it can't be too hard...
Are you using Firefox?

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: Playing newest message first

Post by niknak » Mon Jun 29, 2009 7:54 pm

Also, some antivirus programs (ie: Kaspersky) cause the Lounge features to not work. Try test and disable AV then try Lounge

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Playing newest message first

Post by bw1 » Mon Jun 29, 2009 10:37 pm

Also, make sure you have Adobe Flash Player installed.

If your hub's play button (>) is flashing then that means you have new messages and when you press the play button, the new messages will be played first in the order that they arrived. It works the same way if I call in to get my messages.

I can also play messages that have been forwarded to me through my email (gmail). I don't have a smart phone so I've never tried on my cell phone, but others have indicated that it works correctly on the Apple iPhone now that the email attachments are mp3.

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