Calls go straight to voicemail

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Calls go straight to voicemail

Post by bw1 » Wed Jul 29, 2009 1:25 pm

dhkkim wrote:I have same problem. I ported my number from Verizon Wireless.
Did you reset your hub?

Is the brightness control knob turned up?

On the hub, is the envelope light on?

dhkkim
Posts: 18
Joined: Mon Jul 06, 2009 3:09 pm

Re: Calls go straight to voicemail

Post by dhkkim » Wed Jul 29, 2009 1:37 pm

bw1 wrote:
dhkkim wrote:I have same problem. I ported my number from Verizon Wireless.
Did you reset your hub?

Is the brightness control knob turned up?

On the hub, is the envelope light on?
I reset my hub.

Bluetab is on

Envelope light is off.


Im just gonna have to wait till tomorrow.

StigMX5
Posts: 21
Joined: Tue Jul 07, 2009 5:55 pm

Re: Calls go straight to voicemail

Post by StigMX5 » Fri Jul 31, 2009 9:28 am

I had the same problem today as I received the port confirmation of the ooma account number change.

I unplugged the hub three times and waited maybe 5 seconds and plugged it back in before calling Support.

When I called Support and they said that you may experience issues for 24 hours.

I found this thread and unplugged the ooma hub for the suggested 60 Mississippi's.. plugged it back in and the problem was solved. Calls ring through fine.

Thanks Greg for the solution.

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