I hoping someone can suggest a way around an ooma limitation.
I have a hub and a scout, each with its own number. By design (confirmed by ooma support) if I call 1 ooma line from my other ooma line, the call goes to voice mail. Ooma designed it so that you can check voice mail from ANY phone.
Here's why this doesn't work for me...
The hub is in the main house, and the scout is in our in-law apt. The in-law apt is separate - you have to go outside to get to the in-law apt. My wife and her mom talk on the phone a lot (short, frequent calls) as they are coordinating child care for our 2 year old. Being able to use the phone between main house and the apt is critical.
What I really want is this...
Call line 1 tel number from line 1 and get line 1 voice mail.
Call line 2 tel number from line 2 and get line 2 voice mail.
Call line 2 from line 1 (or vice versa) and the other phone rings.
Anyone have any ideas??
If both phone numbers are in the same area code (mine are not) dial the last 7 digits of of the scout's number from the hub followed by the # key and it may work. I forget whether 10 digit dialing has to be enabled or disabled in the lounge for this to work.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Shot term solution could be using a cordless phone with "intercom" feature if the apt. is close enough...
I was hoping someone can suggest a way around an ooma limitation...
I agree that ooma needs to fix the basic problem you and murphy have described!
Thank you all for the help! It worked!
From line 1, I dial line 2 tel number + "#" and it bypasses voice mail for the 2nd line. Awesome!
Some one should let the tech team at ooma know. The guy I spoke to on the phone (perhaps Shaun?) said "our tech sheet says this is not possible."
Are there any solutions to this?
Just curious...Do you have 10 digit dialing enabled for both lines? I log into the lounge under each phone number separately to check.
Are both lines in the same area code?
Can anyone else who has this same set up verify that their lines can call each other, both ways, and it works where you can talk to each other?
If I call from line-1 to line-2 using 7 digits plus #, I get a number-not-in-service message. If I try it using 10 digits, it goes straight to line-2's voicemail like an outside call would if I had line-2's Do not Disturb feature enabled (it's not).