Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#11336 by murphy
Fri Jun 12, 2009 5:17 am
6/12/09 8:54 AM EDT
Pushed the play button the hub.
Line 1 light came on for about 30 seconds but there was dead silence.

6/12/09 8:55 AM EDT
Pushed the play button again and got the normal voice mail lady response telling me that I had no messages.

6/12/09 8:56 AM EDT
Pushed the play button on the scout that is assigned to my second line.
Line 1 light came on for about 30 seconds but there was dead silence.

6/12/09 8:57 AM EDT
Pushed the play button on the scout again and got the normal voice mail lady response telling me that I had no messages.

Subsequent pushes of both play buttons get the normal voice mail response.
#11469 by mrjlw2480
Sun Jun 14, 2009 9:26 am
I have had this same problem for the last 2 days. The only way to be able to get my voicemails is to unplug the Ooma box and let it sit for about a minute then plug it back up. It will then work like normal for alittle while but then when I get another voicemail it will give me the same problem and I have to reboot Ooma again and repeat the process all over again. What could be going wrong?
#11511 by ram104
Mon Jun 15, 2009 12:58 pm
Since Saturday, 5/13, I have had the same problem. I see that there is a message so I press play button and the line 1 light comes on, but nothing comes through. I have to reset the hub to get it to work.
#11519 by Dennis P
Mon Jun 15, 2009 4:38 pm
We believe we have fixed this problem. If anyone continues to run into the issue of not having any audio when they check their voicemail, please let me know. Thanks.

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