Caller just starts talking right over the voicemail greeting

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jerrygerard
Posts: 5
Joined: Mon Apr 27, 2009 5:39 am

Caller just starts talking right over the voicemail greeting

Post by jerrygerard » Wed May 27, 2009 7:52 am

In my area, we get robocalls from our kids' schools. When they come in, we hear the voicemail greeting and the robocall at the exact same time (over one another).

Shouldn't the robocall start "talking" only after the beep?

With our landline service, we would get the entire robocall as a voicemail message.

Any ideas?

Thanks,
Jerry

murphy
Posts: 7241
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Caller just starts talking right over the voicemail greeting

Post by murphy » Wed May 27, 2009 7:56 am

If your voice mail is configured to speak your name, the robot probably thinks that it has reached a person and begins its speech immediately.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
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jmassimilla
Posts: 525
Joined: Sat Feb 07, 2009 4:38 am
Location: Burlington County, South Jersey

Re: Caller just starts talking right over the voicemail greeting

Post by jmassimilla » Wed May 27, 2009 8:21 am

jerrygerard wrote:In my area, we get robocalls from our kids' schools. When they come in, we hear the voicemail greeting and the robocall at the exact same time (over one another).

Shouldn't the robocall start "talking" only after the beep?

I have the exact same situation with calls from the school. I also get them from the library. My voicemail announcement does not speak my name. With the library calls, it starts after the announcement. With the school, it starts as soon as the announcement starts. However, the school announcement repeats itself, so we can hear the whole thing uninterrupted. I just figured the school call was triggered by voice and the library by the beep.
Customer since Feb 2009
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pamelaantonacci
Posts: 64
Joined: Tue Jul 12, 2016 5:44 am

Re: Caller just starts talking right over the voicemail greeting

Post by pamelaantonacci » Sat Nov 26, 2016 8:14 pm

So I'm noticing on my Telo that if an automated call comes through the greeting will overlap the recorded message so you will hear both things coming through at the same time.. meaning the recording doesn't start after the beep it starts instantly while the greeting is playing.. An example is a reminder call I get for a medication when I get this call it starts talking as soon as the answering machine picks up so what I hear on call screening is this... Telephone number 5- Did you take your med Cant take your call right now.. If you have questions about this medication please call us... simply hangup or press pound lol

Stelcom66
Posts: 179
Joined: Sun Nov 29, 2015 7:26 am
Location: Connecticut

Re: Caller just starts talking right over the voicemail greeting

Post by Stelcom66 » Sun Nov 27, 2016 9:54 am

I've noticed the same thing with Robocalls, their message (sometimes) plays as soon as the Ooma voicemail greeting starts. Some don't record until after the end, sensed I assume as someone else said by the beep, or maybe silence after the greeting? In my case usually the entire message plays after my greeting. And yes, sometimes those automated calls are useful, such as a concern about unusual activity on a bank account for example.

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