I now have 2 on my hub and 1 on the scout. The second line on the HUB for my fax. I have a splitter. When the 2nd line on the HUB rings, it uses a distinctive ring. My fax will automatically pick up when it hears this ring. I have tested this by calling with my cell phone. Phone rings fine, fax picks up.
But today was the first time that I actually had a fax call in. The phone never rings. It just goes to voice mail. No distinctive ring what so ever. They tried 4 times and finally called me. I tested the line with my cell phone, and it worked fine. Rang with distinctive ring and fax picked up.
I had them try again. They gave up after another 6 attempts. My phone never rang, but I did have 6 additional voice mails full of fax beeps.
What could the problem be?