Phone, Fax machine, or alarm system type?

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dman76
Posts: 9
Joined: Sat Jun 22, 2013 11:36 pm

Phone, Fax machine, or alarm system type?

Post by dman76 » Sat Jun 22, 2013 11:41 pm

In the account preferences section if you go under phone numbers and click Telo, what is the difference between the three modes (phone, fax machine, and alarm system)? I haven't tried alarm system but if it is on fax, it seems to work for voice as well and you get a normal dial tone instead of the Ooma one. If they all work for voice, just wondering if there is any disadvantage to not use the phone mode.

parity_bit
Posts: 28
Joined: Tue May 21, 2013 1:06 am

Re: Phone, Fax machine, or alarm system type?

Post by parity_bit » Thu Jul 04, 2013 8:34 am

dman76 wrote:In the account preferences section if you go under phone numbers and click Telo, what is the difference between the three modes (phone, fax machine, and alarm system)? I haven't tried alarm system but if it is on fax, it seems to work for voice as well and you get a normal dial tone instead of the Ooma one. If they all work for voice, just wondering if there is any disadvantage to not use the phone mode.
Good question. I can't offer any experiential data having never tried it myself, and I have no insider info either... but
if I were to guess based on some logic, I would venture that it might have something to do with the codecs and algorythms employed on a per call basis? Also, I would imagine it would help the customer service department with call metrics.

http://www.ooma.com/app/support/star-co ... oma-device
Perhaps some variation of " Use low-bandwidth codec (iLBC) for this phone call" vs. use High?
Certainly "Optimize phone call for fax transmissions"

If that's anything in the way of an unofficial answer for you :)

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