Any ideas? Thanks.
However, please BE AWARE that VOIP (Ooma, Vonage, etc.) can be down at anytime and if you're not comfortable with it, then VOIP won't work for you. With Ooma, you can always complement your Ooma system with a basic landline.
deVries wrote:Ooma was working until our scheduled port to my permanent phone number today. Blue light, ooma DT, dial number, then long silence followed by rapid beeping tones... sounds like the all circuits busy beeping... but there is no such message... just rapid beeping... local or long distance. Ooma worked before this port date today. This is not safe losing phone service w/o cell phone or old service not working with Time Warner. The switch should be working within seconds or minutes... we've been w/o phone service for more than two hours!
Any ideas? Thanks.
Lifetime Premier Subscriber
Also, I can now make long-distance calls outside my local area code, but no local calls inside.
800 numbers don't work either. Does anyone know Ooma's local customer support number that uses their actual area code? ...not an 800/888 number.
UPDATE: IT TOOK 6 HOURS TO PORT EVERYTHING OVER. I GOT EMAIL NOTIFICATION THAT THE PORT IS COMPLETE... AND EVERYTHING IS WORKING WITH MAKING LOCAL CALLS. I WISH OOMA WOULD NOTIFY CUSTOMERS AT THE BEGINNING THAT THE PROCESS CAN TAKE "X" NUMBER OF HOURS TO COMPLETE ON THE DAY IT HAPPENS.
If your ooma was originally set up to work with a landline, then all of your local and toll free numbers would be handled with the landline and only long distance would go out over ooma. If the landline went away, then those two classes of numbers would fail. It may be that ooma needs to set a bit of information in your hub that makes it behave as it should. Give them a call and see what they think - and if you would, let us know what you found.
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
Here is the update I added to my previous post that explained what happened...
UPDATE: IT TOOK 6 HOURS TO PORT EVERYTHING OVER. I GOT EMAIL NOTIFICATION THAT THE PORT IS COMPLETE... AND EVERYTHING IS WORKING WITH MAKING LOCAL CALLS.
I DO WISH OOMA WOULD NOTIFY CUSTOMERS AT THE BEGINNING THAT THE PROCESS CAN TAKE "X" NUMBER OF HOURS TO COMPLETE ON THE DAY THE PORT HAPPENS.
Thanks for everyone's help and suggestions. This forum was very responsive to my issues.